Here's how to view your disputes of the Accounts Payable Claims Process. Data is currently available for your most recent disputes (up to 5,000 rows – even with filters applied).

View Disputes Data

1. In the left navigation menu, click Payments and select Disputes.

   

2. The table shows data for your most recent disputes (maximum of 5,000).

   

3. You can search by Invoice Number, Dispute Number, Dispute Case Number, or PO Number. Select an option from the drop-down menu and enter up to 50 numbers in the search bar.

   

4. Click on the quick filters to narrow down the list of disputes by: Draft, Supplier action, Walmart action, Approved, or Denied.

   

   Or, click Filters to search by other criteria, such as: Dispute date, Deduction code, 6-digit supplier ID, Status, and/or Created by. Remember to click Apply.

   

5. You can sort the data in all columns of the table (except for Status and Actions). Hover over the column name and click the arrow that appears.

   

Download Disputes Data

1. To download data for a single dispute, click the download icon under the Actions column.

   

2. To download data for all disputes (up to 5,000 rows), click Download next to the quick filters.

   

Looking for More Details?

Please go to the Accounts Payable Disputes Portal (APDP), accessible through Retail Link, for more details.

Have Questions or Need Assistance? 

If you experience any issues viewing your Disputes, please click "Help" in the top navigation menu and select "Manage tickets" to file a case ticket. Or, select "Chat" to get real-time help from our chat bot or click "Search articles" to search Supplier One HelpDocs. 

Make sure to select the issue type Payments and the issue subtype (e.g., Invoice status).