Collab is a real-time communication platform via Supplier One through which Suppliers can collaborate with Walmart Associates.

You have visibility to active, pinned, unread, muted, inactive, and archived messages. With the capability to search and send new messages from the built-in tool.

Click Messages in the top right corner to launch Collab from any screen in Supplier One.

To close Collab, click the arrows in the top right corner.

Send Messages & Attachments

Send Messages

1. To send a new message, select the + at the bottom right corner of the screen.

   

2. Click New Conversation.

   

3. Provide a Title and (optional) Description of the message, then select Next.

   

4. Under Manage Participants, type in the user's email to include in the message. Select the box to choose the user.

   

   1. To add multiple users, enter the user's email to include in the message. Select the box to choose the user.

      

5. Once all users have been selected, click the Start button.

   

6. This will start a new chat with the users you selected. Type a message and click the arrow or enter on your keyboard to send.

   

Send Attachments

1. To send an attachment, select the + button in the bottom left corner of the chat.

   

2. You can drag and drop the desired file or Click to upload.

   

3. Once the file has been selected, click Upload.
   By clicking Upload, the document will be automatically sent in the chat.

   

4. You will see the document sent in the chat.

   

   Click the cloud icon to download the file.

   

   Click the share icon to share the file with a new person, which will start a separate conversation.

   

   1. Search for the user by email address, then click Share.

      

Pin & Mute Conversations

You can pin and mute conversations, which will move the messages to the Pinned and Muted sections at the top.

Pin a message by clicking the pin icon, and mute a conversation by clicking the audio icon.

Manage Users

1. In the desired message, click on the three dots in the upper right corner and select Manage Users to add or remove participants.

   

2. You can add or remove users from messages:
   1. Add users by entering user's email address and checking the box, then click Submit.

      

   2. Remove users from messages by unchecking the box and click Submit.

      

   3. If you need to include additional members after clicking submit, select Add Members.

      

3. Once all users have been added or removed, click on the arrow in the upper left corner to return to the chat.

   

Download Conversation

In the desired message, click on the three dots in the upper right corner and select Download Conversation to download the conversation as a PDF.

Branch Out

To have a conversation with certain users from a group, use the Branch Out functionality.

1. In the desired message, click on the three dots in the upper right corner and select Branch Out.

   

2. Select the user and click Branch Out.

   

Archive Conversations

1. In the desired message, click the three dots in the upper right corner then select End Conversation.

   

2. Select Y or N to confirm you want to end the conversation.

   

3. The conversation will be moved to the Archive tab.

Email Notifications

You’ll receive email notifications for any messages sent outside your active session in Supplier One.