Updated 5 months ago by Merch Transformation Change Management
If your submission status is Walmart Action Required, there are some items that require review or approval by a Walmart associate. You can view more details in Supplier One. Click the dots under the Actions column in the table of the Submissions Manager and select View.
If the activity has only one item, you'll see the status at the item level (e.g., Internal Errors / Conflicts, Walmart Approval Required).
If the activity has multiple items, you'll find items that require Walmart action under Incomplete Items on the Details page:
Internal Errors / Conflicts: A Walmart associate needs to review the items.You can view cards for each item to be reviewed, or click Download (read only) to generate a list of the items in a spreadsheet.
Walmart Approval Required: A Walmart associate needs to review and approve these items.You can view cards for each item that requires approval. Or, click Export (Read Only) to download the list in a spreadsheet.
We've already contacted the Walmart associate(s), so you do not need to reach out to them directly.
If you have a shared item that requires approval, we will notify the Walmart Merchant and the Walmart Operations Team. Only one associate needs to approve the item.
Discard Submission
Submissions are purged from the system automatically after 90 days. If you have incorrect or duplicate submissions that are stuck in the Walmart Action Required status, you can discard the submission in your Submissions Manager.
Click the dots under the Actions column in the table and select Discard Submission.
Click the Discard button to confirm your action. All of the setup or maintenance requests in your activity will be discarded.
You can also discard a submission from the submission details page. Click Discard above the item card(s) to remove all or multiple items in the submission.
Have Questions or Need Help?
If you experience any issues viewing and managing your submissions, please click "Help" in the top navigation menu and select "Manage tickets" to file a case ticket. Or, select "Chat" to get real-time help from our chat bot or click "Search articles" to search Supplier One HelpDocs.
Make sure to select the issue type Items and Inventory.
We've already contacted the Walmart associate(s), so you do not need to reach out to them directly.If you have a shared item that requires approval, we will notify the Walmart Merchant and the Walmart Operations Team. Only one associate needs to approve the item.
