Updated 1 month ago by Merch Transformation Change Management
You will only see shippers in Supplier One if you set up and manage shippers. The Submissions Manager shows all shipper submissions made by users who share your 6-digit Supplier ID(s). You can easily track where shippers are in the review and approval process.
If you need to take further action on a submission, you'll receive an email from Walmart-Supplier One with a link to the submission.
In the left navigation menu, click Items and inventory and select Submission manager.
Click the Setup tab to view all setup submissions. You can click ShowMy Activity Only to view only your submissions.
Click All Filters to narrow down your list of submissions. For example, apply the Submission Type filter for Shipper.Or, you can copy and paste up to 200 Submission IDs in the search bar.You can also quickly filter submissions by status (Supplier Action Required, Walmart Action Required, Completed).
For each shipper setup submission, the table will show the: Submission ID and Description, Submission Type, Submission Date, Submitted By, Supplier, and Status.
View Details
Under the Actions column in the table, click the dots and select View to learn more.
If the submission has only one shipper, you'll see the status at the shipper level (e.g., Successfully Created Shippers, Required Content Incomplete, Updates Requested).
If the submission has multiple shippers, you'll see the Details page with a count of all the successful, incomplete, declined, and discarded shippers in the submission. Click View to learn more.
What Do the Shipper Statuses Mean?
Successfully Created Shippers
Setup for these shippers is complete. They’re eligible for purchase orders, and you can view them in the Item configurations and hierarchies view of the catalog in Supplier One.
Incomplete Shippers
These shippers can be incomplete for a number of reasons:
Required Content Incomplete
Provide the missing Prime Attributes or Content Attributes, and click the Submit button. You can track the updated submission using the same Submission ID.
Data Errors
Review the error messages to determine next steps.
Updates Requested
Review the comments from the Walmart associate, update the content as requested, and click the Submit button. You can track the updated submission using the same Submissoin ID.
Walmart Approval Required / Waiting on Approval
A Walmart associate needs to review and approve these shippers, and there is no action for you at this time.
Internal Errors / Conflicts
A Walmart associate needs to review the issues, and there is no action for you at this time.
System Processing
We are still processing these shippers. Please check back in a few hours.
System Errors
We'll automatically try to reprocess these shippers every few hours (up to three times). If you still see system errors after 24 hours, please click the chatbot in Supplier One to file a case ticket to Partner Support.
If you initiated a shipper setup and no longer want to move forward with it, you can discard the shipper.
Declined Shippers
These shippers have been declined by a Walmart associate and will not be eligible for purchase orders. Learn more in the Comment section.
Discard Submission
Submissions are purged from the system automatically after 90 days. If you have incorrect or duplicate shipper submissions that are stuck in the Supplier Action Required or Walmart Action Required status, you can discard the submission in your Submissions Manager.
Under the Actions column in the table, click the dots and select Discard Submission.
Click the Discard button to confirm your action. All of the shipper setup requests in your submission will be discarded.
Have Questions or Need Help?
If you experience any issues viewing and managing your submissions, please click "Help" in the top navigation menu and select "Manage tickets" to file a case ticket. Or, select "Chat" to get real-time help from our chat bot or click "Search articles" to search Supplier One HelpDocs.
Make sure to select the issue type Items and Inventory.
Click the Setup tab to view all setup submissions. You can click Show My Activity Only to view only your submissions.
