Submit a Request for Routing

Updated 2 months ago ​by Merch Transformation Change Management

This article covers how to submit a request for routing for your Warehouse (Owned) Supplier purchase orders. If you need help with this process, reach out to one of the contacts below.

For help, submit a ticket 

Go to the GMT Transportation Support Portal

For immediate assistance

Call 479-277-9560

Every purchase order you receive should be reviewed for accuracy and then confirmed. This process varies depending on your freight terms and the processes for each are outlined below.

Confirm Orders

After reviewing a purchase order for accuracy, you are responsible for confirming the order. This process varies depending on your freight terms. The processes for each supplier type are outlined in the sections below.

Prepaid Suppliers

If you are a prepaid supplier, you are responsible for your own transportation and routing. However, if you participate in the fleet backhaul program, please call GMT for routing questions (479) 277-9560. 

Collect Suppliers

Collect suppliers must confirm their orders in Confirm Shipment by 4:00 PM Central Standard Time (CST) the day after the order is transmitted to them. This requirement is based on calendar day and not business day (e.g. Orders transmitted on Friday will need to be confirmed by 4 PM on the following Saturday). Any orders routed outside of these parameters will be considered non-compliant and could be subject to chargebacks. Confirm Shipment can be accessed via the Transportation Supply Chain Portal 2.0 application located under the Apps section in Retail Link.

Collect suppliers can also view training videos for confirming shipments in Retail Link. Navigate to Retail Link > Academy > Transportation Basics (under Quick Learning Articles) > Routing Collect Orders (Under Collect Transportation (Walmart and Sam's Club))

Access Confirm Shipment

  1. Log in to Retail Link.
  2. Click Apps.
  3. Select Transportation Supply Chain Portal (TSCP) 2.0.
    If you do not see the TSCP 2.0 option, please open a ticket in the Transportation Support Portal.
  4. In TSCP, select Supplier located at the top of the screen to access the TSCP menu.
  5. Expand the Routing Tools option to access Confirm Shipment.

Confirm Shipment provides instant visibility to all open purchase orders aligned to your active ship points. PO measurements and loading methods will populate based on item file settings and historical routing. If the POs are populating with incorrect characteristics, you will contact your replenishment manager to have your item files reviewed.

If your purchase orders are not visible, you can use the PO upload template to make the orders available to confirm. Please note that suppliers are responsible for making any necessary changes to their POs before confirming their purchase orders. 

Once the order(s) have been successfully confirmed, check the Routing Status to obtain your load ID and carrier information. 

If the carrier ID specifies SMPKG (small package), refer to the Retail Link Academy for instructions on how to ship small parcels: Retail Link > Academy > Getting Paid (under Quick Learning Articles) > FedEx Small Package Re-Bill Instructions (under General Topics).


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