Track Your Submissions

Updated 4 weeks ago ​by Merch Transformation Change Management

After you make submissions, you can easily keep track of them in the Submissions Manager. 

If you need to take further action on a submission, you'll receive an email from Walmart-SupplierOne with a link to the submission.

Tabs

Submissions are organized into three tabs by the submission type. Click the tab for the submissions that you want to view.

  • Maintenance: View item maintenance and cost maintenance submissions.
  • Setup: View item setup, shipper setup, and multibox item setup submissions.
  • Ship Node: View DSV inventory and lag time submissions.

Show My Activity Only

The Submissions Manager shows all submissions made by users who share your 6-digit Supplier ID(s). If you only want to view your submissions, click Show My Activity Only.

Find specific submissions by copying and pasting up to 200 Submission IDs in the search bar. Each Submission ID is a sequence of numbers and letters automatically assigned when the submission is submitted.

Quick Filters and All Filters

Click one of the quick filters (Supplier Action Required, Walmart Action Required, Completed) to see all of the submissions with that status. For more options, click All Filters. 

All Filters allow you to narrow down your list of submissions by Activity Description, Submission Type, Submitted By, Supplier Name or Supplier ID, Approver, and/or Submission Dates (Start Date and End Date). Click the Apply button to view all submissions that meet the criteria selected.

Table

The table provides info about each submission at a glance.

Data

Description

Submission ID

The alphanumeric ID (shown in parentheses after the submission description) that was automatically assigned when the submission was submitted.

The ID is used for all actions on the submission (i.e., multiple updates to the submission will be tracked on the same ID).

Submission description

The description that was provided by the person who made the submission.

Submission type

Indicates if the submission is for item maintenance, cost maintenance, item setup, shipper setup, multibox setup, inventory, or lag time.

Submission date

The date (mm/dd/yyyy) that the submission was submitted.

Submitted via

Indicates where/how the submission was made:

  • Supplier One
  • Direct API
  • Partner API
  • iSAM (the tool used by Walmart associates)

Submitted by

The name and email of the person who submitted the submission.

Supplier

The supplier ID and name.

If there are multiple suppliers, hover over "+#" to view the list.

Status

Indicates the status of the submission:

  • System Processing: We've received the submission and are checking for errors and whether approval is required.
  • Supplier Action Required: You or another supplier need to resolve items with errors or make requested updates before the submission can be completed.
  • Walmart Action Required: A Walmart associate needs to review and approve these items or help resolve items with errors.
  • Action Required: Action is required from both you (or another supplier) and a Walmart associate.
  • Complete: We've successfully processed the submission, and the changes have been made.
  • Discarded: All of the setup or maintenance requests in the submission have been discarded.

Actions

Click the dots under this column and select View to learn more about the submission.

View Details

  1. Click the dots under the Actions column in the table and select View to learn more about the submission.
  2. If the submission has only one item, you'll see the status at the item or ship node level (e.g., Successful Updates, Data Errors, Waiting on Approval).
    1. If the item has errors, look at the card to learn more. Then, click Download to fix the errors in a spreadsheet.
  3. If the submission has multiple items, you'll see the Details page with a count of all the successful/completed, incomplete, declined, and discarded submissions:
    1. Click View to see the successful submissions.
    2. Click Download to fix errors or download the Product IDs in a spreadsheet. If the errors can be fixed in the file, make the edits and upload the file back into Supplier One.
      If submissions are processing, please check back in a few hours.
    3. Click View to see why a Walmart associate declined the submissions.

Discard Submission

Submissions are purged from the system automatically after 90 days. If you have incorrect or duplicate submissions that are stuck in the Supplier Action Required or Walmart Action Required status, you can discard the submission in your Submissions Manager.

  1. Click the dots under the Actions column in the table and select Discard Submission.
  2. Click the Discard button to confirm your action. All of the setup or maintenance requests in your submission will be discarded.
You can also discard a submission from the submission details page. Click Discard above the item card(s) to remove all or multiple items in the submission. Or, you can remove a single item in the submission by clicking the trash icon on the item card.

Have Questions or Need Help?

If you experience any issues viewing and managing your submissions, please click "Help" in the top navigation menu and select "Manage tickets" to file a case ticket. Or, select "Chat" to get real-time help from our chat bot or click "Search articles" to search Supplier One HelpDocs. 

Make sure to select the issue type Items and Inventory.

For detailed instructions, refer to Manage Case Tickets.

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