Set Up Multibox Items Using a Spreadsheet

Updated 1 month ago ​by Merch Transformation Change Management

What Is a Multibox Item?

A multibox item, also known as an inflex kit, is an eCommerce item that ships to customers in multiple boxes. These boxes are known as components, and each component has its own GTIN. The entire multibox item is identified by a unique Sellable GTIN that is different than the component GTINs. Each multibox item requires a minimum of 2 components and can have a maximum of 10 components.

For the outdoor table set shown above, the multibox Sellable GTIN, box components, and quantities might look like this when you set it up in Supplier One (i.e., Step 5 below):

Sellable GTIN: 00013579246835

Component

Box GTIN

Qty of Box Components per Sellable Item

Table

00012345678912

1

Chair

00011223344556

2

Notes and Tips

  • Currently, Supplier One does not support multibox item setup for store / shared items.
  • Components may be used across multiple multibox item configurations (e.g., one multibox item configuration could be 1 table + 2 chairs while another configuration could be the same table + 4 chairs).
  • For Import multibox items: The supplier must first set up the component items through Supplier Quote. The merchant will then create a ticket to the Item Ops team to flip the inflex kit = Y. Only then can the supplier proceed with submitting the multibox item setup in Supplier One. The multibox parent item does not need to be pushed through the Supplier Quote process.
    • This allows Direct Import multibox items to bypass the GTIN validations for standalone items. If the Inflex Kit Component attribute is not set to Yes, you will encounter the following error during multibox creation: GTIN already exists in the Catalog.
    • The Sellable GTIN and the Component GTINs must be unique to complete setup of a multibox item, and the GTINs cannot already have a supply item (i.e., item configuration, Walmart Item Number) associated to them if it they are domestic items.
  • Assigning tax codes to multibox items is a manual process that may take up to 14 days following item creation.
If you are a GDSN Supplier, you should complete the steps below after publishing your content to Walmart. Using GDSN is recommended (but not required) to set up multibox items in Supplier One. For details on completing setup of your new GDSN publications, see these instructions.

Download an Item Setup Spreadsheet

  1. In the left navigation menu, click Items and Inventory and select Setup Hub.
  2. On the Multibox tile, click Add a multibox.
  3. Your answers to these questions will determine which attributes are included on your pre-populated item setup spreadsheet.
    If your items are synced with GDSN, make sure all the data is pushed to Walmart before answering these questions.
    1. Will these items be sold in stores? No is selected by default because our system currently supports multibox items that are sold online only.
    2. How will the items be shipped? Select Ship to Walmart FC, DC, or Store under Owned or Ship to Customer under DSV.
    3. Select a Supplier Name / ID for the item(s): Start typing the name in the search bar, and select from the options.
    4. Select a Contract Number from the options.
    5. Click the Next button.
  4. Select the Product Type that best describes the items (e.g., Patio Furniture Sets) and provide the Sellable GTINs. Then, click the Next button.
    The Sellable GTIN is the GTIN associated to the multibox parent item, not the GTINs of the multibox component items.
  5. Provide the Box GTIN and Quantity (i.e., Qty) for every box component for each Sellable GTIN that you are setting up.
    1. You can provide up to 10 box components per Sellable GTIN. Click the Add Box Component link to add a row to the table.
    2. If you no longer want to set up a Sellable GTIN at this time, click the Remove this item link.
    3. If a Sellable GTIN was previously set up in our system with Box GTINs and Quantities, the values will pre-populate in the table and cannot be updated.
    You can copy and paste a column of Box GTINs or Quantities from a spreadsheet into each Sellable GTIN table. If the Sellable GTIN has more than 2 box components, the system will automatically add rows when you copy and paste columns into the table.
  6. Click the Download button to start downloading your spreadsheet.

Complete and Submit the Spreadsheet

  1. Provide the box component attributes on the Component Item Configurations tab of your spreadsheet. Then, provide the multibox item attributes on the Product Content And Site Exp tab. Make sure you provide all required attributes on all editable tabs. The Main Image URL and Additional Image URL are required at setup for all items except Fashion. Videos can be uploaded using a Rich Media maintenance spreadsheet (after setup is complete) or through Connected Content Partners.
    Refer to the attribute definitions and requirements in Row 6 below the attribute names. For more details, read Understanding the Item Setup Spreadsheet. You can submit a partially completed spreadsheet and provide missing required info later in the Submissions Manager.
  2. To submit your file in Supplier One:
    • Click the Upload button in the top navigation menu.
    • Drag and drop your file into the upload window, or click Choose file to select the files.
      • Upfront validations will check for common errors. If any are found, click the Download error file button to fix the errors before trying your upload again.
      • If no common errors are found, click the Continue button.
    • Provide a submission description.
    • Click Submit.
    If you are setting up items on behalf of distributors, you cannot submit the file in Supplier One. Please email your item setup spreadsheet to your Walmart Merchant to submit.
Multibox parent items will not be assigned a Walmart Item Number. Once setup is completed, you'll find multibox items in the Products view of the Supplier One catalog.

Track Your Multibox Item Setup

Read Track Your Multibox Item Setup.

FAQs

Refer to Multibox Item FAQs.

Have Questions or Need Help?

If you experience any issues viewing and managing your catalog, please click "Help" in the top navigation menu and select "Manage tickets" to file a case ticket. Or, select "Chat" to get real-time help from our chat bot or click "Search articles" to search Supplier One HelpDocs. 

Make sure to select the issue type Items and Inventory.

For detailed instructions, refer to Manage Case Tickets.


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