Sam's Club - Getting Started with Item Management in Supplier One

Updated 3 days ago ​by Merch Transformation

Our goal is to provide a unified experience that connects the different capabilities you use as part of doing business with Sam's Club

Before you get started in Supplier One, here are the basic features and functions you should know about:

Log in to Supplier One

  1. Go to https://supplierone.samsclub.com/ in your Google Chrome browser.
  2. Sign in using your Retail Link email ID and password.

Left Navigation Menu

Click the lines next to Supplier One at the top left corner of the window to expand the left navigation menu. This is what you use to navigate the primary features of Supplier One:

Some functionality is not supported in Supplier One for Canada suppliers.

Currently you will have access to the following tiles:

  • Home
  • Items and Inventory

As we continue to transition, suppliers will get visibility to the following

  • Orders
  • Ship Point Management (also know as Aspen)
  • Quality
  • Payments
  • Reports
  • Performance
  • Demand and Forecast
  • Apps and Intergrations
  • Growth Opportunity
  • Lock Menu (You may also click the lines at the top left corner of the window to lock your menu)

Home

Today your home page provides quick access to the following Top tasks:

  • Insurance Updates
  • Link to an item page that will give you visibility to items that require additonal information from you

You will also have access to an array of training documentation, FAQs and a link to Retail Link.

Items and Inventory

Click Items and Inventory in the left navigation menu to view, set up, manage, and track items and inventory.

Catalog

Setup Hub

Complete your pre-setup submissions (e.g., Item Quotes, Shipper Quotes, GDSN Publications, or Proposed Items), and create new Item Proposals, Items, Shippers, or Multibox Items.

Maintenance Hub

  • Product Content & Site Experience: Manage basic item info, site dates and details, compliance and regulatory attributes, and product type-specific attributes at the GTIN level.
  • Item Configuration & Supply Chain: Manage trade item configuration details, logistics & transportation, source & destination, store handling, and replenishment attributes.
  • DSV Inventory: Manage the availability code and quantity (on-hand inventory) of DSV items in all DSV warehouses or a custom set of warehouses.
  • Imagery: Upload and manage images for existing items in the catalog.
  • Rich Media: Manage videos and 360º spin images by providing rich media asset URLs for existing items in the catalog. You can also upload a single video file up to 100 MB and apply it to a maximum of 50 GTINs at one time.
  • Lag Time: Update the lag time for DSV items in your warehouses.

Submissions Manager

Easily track the status of your maintenance, setup, and ship node submissions, and take further action if needed.

For details, refer to Track Your Submissions.

Feedback

Your input is critical as we continue to add new features and make updates to Supplier One. Click Feedback at the top right corner of your window to submit your comments. Screen shots are optional.

Help

If you have questions about using Supplier One or run into unexpected issues, click Help at the top right corner of your window for options.

  • Coming Soon - Manage tickets: Submit a new ticket, manage your current tickets, or view your closed tickets.
    For detailed instructions, refer to Manage Case Tickets.
  • Search articles: Open the Supplier One HelpDocs via Supplier Academy in a new browser tab. Enter a topic or keyword in the search bar (magnifying glass) on the homepage, or click Help Docs to select one of the tiles to browse all articles in that category.

Account

Click Account at the top right corner of your window to manage your Supplier profile (e.g., DSV suppliers can view carrier details and manage warehouse information), access brand registration and apps and integrations, or sign out of Supplier One.

Future iterations will provide additonal information such as:

  • Units Returned
  • Link to Scintilla
  • Carousel of Annoucements
  • Content Quality
  • Links to more information about APIs
  • Walmart Connect
  • Brand Registration

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