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Get an overview before you start using Supplier One.
Find simple tips and tricks to help make sure you have a seamless experience in Supplier One.
Learn more about carrier accounts and how to find your carrier account numbers when using Supplier One.
Learn how to update your DSV warehouse information – including warehouse address, contacts, hours of operation, and holiday schedules – when using Supplier One.
Learn how to update your DSV contacts when using Supplier One.
Learn how DSV suppliers set operational outages to prevent potential backlogs of late orders, chargebacks, and, most importantly, disappointed customers.
Learn about On-Time Delivery (OTD), how you can ensure you are impacting OTD, and how Walmart measures OTD.
Learn about DSV Carrier standards, guidelines, and the escalation process. Plus, view a full list of DSV Carrier Methods.
Learn where to find the supplier onboarding articles to set up your company profile, accept your agreement, and get started with Walmart. If you need to maintain your company profile, learn how to access your supplier profile in Supplier One.
Learn how to add or remove Site Administrators from each of your accounts.
Learn how Account Administrators can view and manage their organization's users from the Retail Link user management page.
Token-based access is now enabled for all new and existing Retail Link bot accounts. The token-based access adds an extra layer of security to the login process for bots.
If one of your Supplier Vendor accounts does not have a designated Retail Link Site Administrator, learn how you can claim the role for a particular Supplier Vendor 6-digit account. Walmart will validate you are an appropriate site administrator for the account.
Learn about the difference between a Drop Ship Vendor (DSV) and a Warehouse supplier.
Find answers to frequently asked questions about becoming a DSV or Warehouse Supplier for Walmart.
In our ongoing effort to improve customer experience, we’ve implemented DSV standards to help you improve customer satisfaction.
Learn where to find helpful information if you require Walmart’s tax ID or tax certificates by state during the supplier onboarding process or for tax purposes.
For information on the Supplier Quality Excellence Program (SQEP), learn how to visit the Overview article in Retail Link.
For information on the On Time in Full (OTIF), learn how to visit the Overview article in Retail Link.
Walmart.com has partnered with SPS Commerce to help you quickly and easily meet all of our DSV program requirements (e.g., purchase order acknowledgements, shipment notifications, inventory status up…
Walmart requires our DSV partners to support USPS shipping. Learn how to submit USPS reimbursements, how to submit approved requests in the Walmart Accounts Payable Portal, and find answers to frequently asked questions.
Supplier Profile Unlock is a self-serve capability that allows you, the user, to set up security questions to answer in the event that you reach the maximum number of ID verification attempts using one-time password (OTP) for multi-factor authentication (MFA).
Learn how to reset your Retail Link password. Remember that your User ID and password are confidential and must not be shared with anyone inside or outside of your company.
Issues with resetting passwords often stem from the browser you are using. Find tips to help troubleshoot Retail Link password reset errors.
Learn about Supplier Multi-Factor Authentication (MFA) for Retail Link access.
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